Students' Satisfaction with Library Resources and Services in Academic Libraries: The Ghanaian Context

Authors

  • Asante Edward Senior Assistant Librarian, Koforidua Technical University, Ghana
  • Ameyaw Samuel Senior Assistant Librarian, Valley View University, Ghana
  • Ronald Andoh-Kwaw Library Officer,Enchi College of Education
  • Patrick Baayel Assistant Librarian, Koforidua Technical University, Ghana

Keywords:

students' satisfaction, valley view university, walton whaley library, library resources, library services.

Abstract

The purpose of the study was to find out how satisfied students were with library materials and
services at the Koforidua Technical University Library (KTUL) and Valley View University's Walton
Whaley Library (WWL) (WWLVVU). Questionnaires were utilized to collect information for the study.
Five hundred and seventy-two copies of the questionnaires were retrieved and judged to be valid for
analysis, reflecting a response rate of 79.1%. Statistical Package for Social Sciences was used to analyze
the data (SPSS, version 20). The findings revealed that while the majority of respondents were aware of
the resources and services provided by the libraries under examination, the majority of the
respondence did not visit the university library frequently. Also revealed as per the findings, the users
in the university libraries under examination faced a variety of challenges, including a shortage of
current resources, ICT facilities such as computers, and poor internet connectivity. It however
recommended for the university's authority as well as the library administrations to endeavour to
increase internet bandwidth, purchase current literature for the university library, and add more
computers to give quick access

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Published

2021-09-30

How to Cite

Edward, A. ., Samuel, A. ., Andoh-Kwaw, R., & Baayel , P. (2021). Students’ Satisfaction with Library Resources and Services in Academic Libraries: The Ghanaian Context. ADRRI Journal of Arts and Social Sciences, 18(2 (6) July-September), 23-45. Retrieved from https://journals.adrri.org/index.php/adrrijass/article/view/698