Impact of Information and Communication Technology on Salary Administration by Controller and Accountant General’s Department in Ghana: A Study of Tamale Technical

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Impact of Information and Communication Technology on Salary Administration by Controller and Accountant General’s Department in Ghana: A Study of Tamale Technical

Abstract

Information Technology (IT) is universally regarded as an essential tool in enhancing the competitiveness of the economy of a country. It is commonly accepted today that IT has significant effects on the productivity of entities. Salary administration in Ghana before the advent of Information and Communication Technology (ICT) was basically computed manually and mechanically and this takes a lot of time and labour efforts to achieve. Delivery of pay slips to government workers was a complex process and procedure. This study, therefore, investigated the impact of ICT on Controller and Accountant General’s Department (CAGD) operations and process of managing salary system in Ghana. This study was anchored on Diffusion on innovativeness technological theory using survey. Probability sampling technique was employed in gathering data and this provided opportunity for every element of the population to have a no-zero chance of being selected.

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