Challenges to implementation of change programmes in public enterprises: A case of TelOne.

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Challenges to implementation of change programmes in public enterprises: A case of TelOne.

Abstract

The performance of Zimbabwe’s public enterprises like TelOne has over the years gone down drastically. By the end of June 2010, the customer base for TelOne had fallen by almost half. The organization has been trying desperately to recover by employing various strategic change initiatives but without success.

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